PERSONAL DATA PROTECTION LAW (KVKK) INFORMATION NOTICE
Data Controller:
CiZGİ Mobil GO Teknoloji ve Dijital Hizmetler Limited Şirketi In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), your personal data may be processed within the scope described below by our company acting as the data controller
1. Purposes of Processing Personal Data
Your personal data is processed for:
- Providing and improving our services,
- Managing reservation, transfer, and mobile application processes,
- Ensuring customer satisfaction,
- Fulfilling legal obligations,
- Managing requests and complaints
2. Processed Personal Data
The following data may be processed:
- Identity information (name, surname)
- Contact information (phone, email)
- Customer transaction data (reservation details, payment information)
- Location data (within transfer services)
- Request/complaint data
3. Collection Method and Legal Basis
Your personal data is collected:
- Via website, mobile application, call center, and digital channels
- Verbally, in writing, or electronically
based on legal grounds specified in Articles 5 and 6 of KVKK.
4. Transfer of Personal Data
Your data may be transferred to:
- Authorized public institutions and organizations,
- Business partners and service providers (e.g., software, payment systems),
- Third parties as required by law
5. Your Rights Under KVKK
You have the right to:
- Learn whether your data is processed,
- Request information,
- Request correction of incomplete or incorrect data,
- Request deletion or destruction,
- Request restriction of processing
6. Application Method
You may submit your requests regarding KVKK through our official communication channels in writing.
